Privacy Policy

At “www.polacosmetics.com.au”, your privacy is our priority. We are committed to protecting your privacy at all times, in all situations. The information we collect about you when you become a member is used to process your orders and to provide a more personalized experience on our site. Our site uses a 256 bit encrypted SSL to increase the security of our customer’s information. However, we do not guarantee complete security on stored information, however, we have installed and applied our encrypted pages to prevent stolen information.

 

How Do We Use the Information We Collect?

When you become a “www.polacosmetics.com.au” member, we ask you to fill out a form that requests your name, delivery address and e-mail address. “www.polacosmetics.com.au” will NOT share data with trusted partners to help us perform statistical analysis. Your name and address information is used solely to process orders unless your prior consent is given. Without your consent, this information will NEVER be sold, given, rented or traded to others for purposes other than order fulfillment.

Our Use of Log Files

When you visit our site we automatically log your IP address, your browser type and your access times. We utilize this information to conduct site performance evaluations, to see where visitors are coming from and to keep track of click stream data (the screens our users visit on our site). This data helps us to determine what content our members find most appealing so that we can maximize your enjoyment of the site. Log files are not tied to personally identifiable information.

All “www. polacosmetics.com.au” employees take your personal information very seriously. All employees must learn and follow our security policies. Access to member personal information is limited to key management personnel and our member services department. The information is ID and password protected and our Web security is regularly reviewed. We have also installed and implied our site with a 256 bit encryption SSL.

Correcting/Updating Your Personal Information

After becoming an “www. polacosmetics.com.au” customer you may correct/update your personal information by clicking on the ‘My Account’ link at the top of any page, entering your username and password when prompted and clicking the Edit Information button. The changes you make will be reflected in our databases instantly. If you wish to deactivate your account, you may contact our member services group through the ‘My Account’ section, or the ‘Contact Us’ section.

Links To Other Sites

This Web site contains links to other Web sites. Please note that when you click on one of these links, you may be leaving the “www.polacosmetics.com.au” site and entering another Web site. These sites may independently collect or request information about you and we encourage you to read the privacy statements of these linked sites as their privacy policy may differ from ours.

Communication

From time to time we may send out email messages alerting you that products are available, to remind you about providing feedback or for promotional offers. In addition, you will receive communication from us 1) if you contact us for a particular reason, 2) to receive your orders, or 3) we need to contact you for administrative purposes such as winning a contest. If you choose to receive our News Letters, they will contain promotional materials from “www. polacosmetics.com.au”.

Legal Disclaimer

Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Web site

Supplementation

We may correct or supplement your address information with standardized postal representation in order to ensure that your orders are delivered. We do this since we want to make sure that our members receive the order and to lower costs associated with our programs.

Our Use of Cookies

Cookies are pieces of information that your browser stores on your computer’s hard drive which identify you when you enter. The ability to select samples on our site is not cookie-driven. We may use session cookies to provide a seamless experience on the site and to combine with our log files so that we can understand our site traffic and analyze our demographic information in aggregate form. If you have set your browser to reject cookies, our site will not identify you when you enter and you will need to manually type in your ID and password.

Your Feedback is Always Welcome

We welcome your comments and questions about our privacy policy – or anything else you might want to talk about.

To contact us, please click here.

 

 

Official Agent and Distributor in Australia/New Zealand

Pola Skincare and Cosmetics

 

Japanese Skincare and Cosmetics Pty. Ltd.

Unit 9, 34 Wirraway Drive, Port Melbourne 3207 Victoria Australia

P +61 3 9645 6788     F+61 3 9645 6188   Mob. 0419 347576

 

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